A client of ours called the other day following us processing a chiropractic repayment claim for her, as she had yet to receive her actual tax rebate in the bank.

When we followed this up with the Inland Revenue, they happily advised that their post had been dealt with up until 17 April 2008!!!!

So in fact they are about 8 weeks behind with processing post! Imagine what would happen if a business like ours or yours did that?